Privacy Policy

This Privacy Policy explains how Betzito collects, uses, stores and protects personal information when you register, play or otherwise interact with our online casino and sportsbook services in Canada. We respect your privacy and describe the types of data we handle, why we handle it, and how you can manage your information.

Types of data we collect

Personal data

When you create an account or complete KYC (identity verification) steps we collect information such as your name, date of birth, contact details, address, a copy of identity documents and payment details. We use this data to verify your identity, prevent fraud and comply with legal requirements.

Technical data

We collect device and connection information, including IP address, browser and operating system, device identifiers, and approximate location. This helps us keep the site secure, improve performance and detect suspicious activity.

Transactional and activity data

We record deposits, withdrawals, bets, game play, bonus activity and account balance history. We also keep logs of support requests and communications to resolve issues and improve service quality.

Marketing and preference data

If you opt in, we store communication preferences and marketing consents to deliver relevant offers and notifications. You can change these preferences in your account settings or by contacting us.

How we use your information

We use your data to operate and improve our services, to process payments, to verify identity and eligibility, to prevent and investigate fraud, and to respond to support requests. We may also use aggregated or anonymized data for analytics and product improvements. Marketing communications are sent only where you have provided consent or where permitted by law.

Data protection and security

We take commercially reasonable steps to protect your information, including encryption of data in transit, access controls, and routine security reviews. Only authorized staff and third-party service providers with a need to know can access personal data. While we strive to protect information, no system can be guaranteed 100% secure.

Cookies and tracking technologies

We use cookies and similar tracking technologies for essential site functionality, fraud prevention, analytics and optional advertising. You can manage cookie preferences through your browser settings or via the cookie controls on our site. Disabling certain cookies may affect site functionality.

Information sharing and third parties

We share personal data with service providers who operate payment processing, identity verification, fraud prevention, hosting, analytics and customer support on our behalf. We may disclose information to comply with legal obligations or to protect our rights. Aggregated or anonymized data may be shared publicly or with partners.

Your rights

You have rights to access, correct or request deletion of your personal information, to restrict or object to processing in certain circumstances, and to request portability where applicable. Requests may require verification to protect your account and the privacy of others.

Access, correction and deletion of data

You can review and update certain account information via your account dashboard. To request access, correction or deletion, contact our privacy team at [email protected]. We will respond and advise on any steps necessary to verify your identity and process your request. In some cases we may retain certain data for legal, regulatory or fraud-prevention reasons.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. Material changes will be posted on this page and, where appropriate, notified to registered users. Please check this policy periodically to stay informed.